Check PESCO Online Bill 2024 | Download Duplicate PESCO Bill Copy

Accessing your  Electricity PESCO online bill is now simpler than ever, removing the hassle of waiting for physical bills or risking late payment charges due to delays. By entering your 14-digit reference number or 10-digit customer ID on platform MEPCOZ.pk website, you can quickly view, download, or print your latest bill with all essential details.

PESCO (Peshawar Electric Supply Company) is responsible for providing electricity to Khyber Pakhtunkhwa (KP) province in Pakistan. Managing electricity bills is now easier than ever, thanks to PESCO bill checking service. It’s user-friendly even for those less familiar with technology, ensuring everyone can benefit from timely bill management and contribute to an eco-friendly, paperless system.

About PESCO

Peshawar Electric Supply Company (PESCO) is instrumental in distributing electricity across Peshawar and surrounding areas. Established to improve the efficiency of power generation and distribution, PESCO serves over 2.6 million customers with a network that includes high and low voltage substations. Their commitment to infrastructure enhancement and technological advancements reflects a dedication to providing reliable and continuous power to both residential and commercial consumers.

Embracing online billing not only streamlines the payment process but also supports environmental sustainability by reducing paper usage. Consumers can check their bill status, make payments through secure banking apps, and even calculate their approximate bills using online calculators. For assistance, PESCO’s customer support centers are readily available, reinforcing the company’s commitment to modernizing services and enhancing customer satisfaction.

How to Check Your Duplicate PESCO Bill Online

Managing your PESCO bill has never been easier. With the convenience of online services, you can now access your electricity bill anytime, anywhere. Say goodbye to the anxiety of missing a bill or facing late payment charges due to delivery delays. Here’s a comprehensive guide to help you check your PESCO bill online effortlessly.

Step-by-Step Guide to Checking Your PESCO Bill Online

1. Visit the PESCO Bill Portal

• Open your web browser and navigate to the PESCO bill website: mepcoz.pk/pesco-online-bill

2. Locate the Bill Inquiry Section

• On the homepage, find the “Bill Information” or “Online Bill” section.
• This is typically highlighted for easy access.

3. Enter Your Account Details

• Depending on the information you have, choose one of the following methods:
  • Reference Number or Customer ID
  • CNIC (Computerized National Identity Card)
  • Full Name
  • Meter Number

4. Input the Required Information

• Reference Number/Customer ID: Enter your 14-digit reference number or 10-digit customer ID found on any previous bill.
• CNIC: Input your CNIC number without dashes.
• Name: Type in the account holder’s full name as it appears on the bill.
• Meter Number: Enter the meter number assigned to your connection.

5. Submit Your Details

• Click on the “Submit” or “View Bill” button.
• Ensure all information is entered correctly to avoid errors.

6. View and Download Your Wapda Bill

• Your current bill will be displayed on the screen.
• Options available:
  • Download: Save a PDF copy for your records.
  • Print: Get a hard copy directly.
  • Email: Some platforms allow you to email the bill to yourself.

How to Check PESCO Bill Online Without Reference Number

Do you know how to check and download a duplicate GEPCO bill without a reference number? If you can’t find your reference number, you can contact GEPCO or PITC customer service. They can help you get the information linked to your account.

How to Check a Duplicate GEPCO Bill Without a Reference Number

1. Use Your Customer ID: If you don’t have the reference number, you can use your 10-digit customer ID to access your bill.
2. Visit the GEPCO Website: Open Website and locate the input fields on the homepage.
3. Enter Your Customer ID: Enter the 10-digit customer ID in the second field provided.
4. View Your Bill: Click on the “Check Bill” button to instantly see your electricity bill, which you can download or print.

How to Check PESCO Duplicate Electricity Bill Through SMS

If you’re unable to access your bill online or need a quick way to check it, some electricity distribution companies, including PESCO, offer SMS services to retrieve bill details. Here’s how you can check a duplicate bill through SMS:

Steps to Check Your Bill via SMS

1. Find Your Reference Number
   • Locate the 14-digit reference number on any of your previous bills.
2. Compose a New SMS
   • Open your phone’s messaging app.
   • Type your reference number without any spaces or extra characters.
3. Send the SMS
   • Send the message to the official number provided by your electricity company (e.g., PESCO’s SMS service number).
4. Receive Bill Details
   • Within a few moments, you’ll receive an SMS containing your bill details, including the amount due, due date, and any outstanding payments.

Areas Under PESCO

Its service area includes urban and rural districts, covering millions of consumers across the province. Below is a list of key areas under PESCO’s jurisdiction:

Major Cities and Districts Served by PESCO

• Peshawar Region
  • Peshawar City
  • Nowshera
  • Charsadda
  • Mardan
• Swat and Hazara Region
  • Mingora (Swat)
  • Mansehra
  • Abbottabad
  • Battagram
  • Haripur
• Bannu Region
  • Bannu
  • Lakki Marwat
  • Karak
  • Kohat
• D.I. Khan Region
  • Dera Ismail Khan
  • Tank
• Malakand Region
  • Malakand
  • Lower Dir
  • Upper Dir
  • Shangla
  • Bunir

How to Pay PESCO electricity Bill Payment Online

Pay your PESCO electricity bill quickly using these simple methods:

Online methods

 In the digital age, consumers can save time by using online methods such as 

• Easypaisa
• JazzCash
• One Link
• Mobile Banking Apps
• Internet Banking
• ATM

 various mobile applications to complete their payments effortlessly.

Offline methods

• NADRA collection point. 
• commercial bank 
• post office

PESCO Peak Hours

PESCO follows specific peak hours when electricity consumption is higher, and the demand is more intense. These hours are critical for managing the load on the electrical grid. Here’s an overview of PESCO’s peak hours:

General Peak Hours

• Morning Peak: 7:00 AM to 10:00 AM
• Evening Peak: 5:00 PM to 10:00 PM

During these hours, electricity usage is at its highest due to residential and commercial activities like cooking, heating, and other appliances in use.

PESCO MIS Online – Management Information System

The PESCO MIS online (Management Information System) is an advanced digital platform designed to optimize the management and tracking of electricity consumption, billing, and customer service. PESCO (Peshawar Electric Supply Company) serves millions of consumers in Khyber Pakhtunkhwa, and its MIS aims to streamline operations, enhance efficiency, and improve the accuracy of data related to electricity distribution.

The PESCO MIS is a centralized system that manages various operational aspects, such as electricity metering, billing, payment tracking, fault detection, and customer service. The system integrates all data and processes to provide a unified, real-time view of electricity consumption and distribution, benefiting both the utility company and its customers.

PESCO New Connections

If you are looking to get a new electricity connection from PESCO, the process is simple but requires the completion of certain steps. Here’s a guide to help you understand how to apply for a new connection and what documents are required.

Steps to Apply for New PESCO Connection

1. Submit an Application
   To begin the process, visit your nearest PESCO office or the official website to submit an application for a new electricity connection. Provide basic details such as your name, address, and contact information.
2. Provide Necessary Documents
   Ensure you have the required documents to complete your application. Common documents include:
   • CNIC copy (for identification)
   • Proof of ownership/rent agreement of the property
   • Completed application form (available at PESCO offices)
   • No Objection Certificate (NOC) from the concerned authorities if required
3. Payment of Security Deposit
   PESCO will inform you of the security deposit amount, which you will need to pay. The security deposit is refundable and varies depending on the type of connection (residential, commercial, industrial, etc.).
4. Site Inspection
   PESCO will send an inspection team to check the site for the feasibility of providing the connection. They will evaluate factors like the availability of electrical infrastructure in your area and the distance from the nearest supply point.
5. Connection Approval
   Once the inspection is completed and all documents are verified, your application will be processed. If everything is in order, PESCO will approve the connection.
6. Connection Installation
   After approval, the technical team will install the electricity meter and establish the connection. You will receive a new connection number and start receiving bills for your usage.

PESCO Complaint Contact Numbers

Here are some key PESCO complaint numbers for different regions and purposes:

1. PESCO Customer Complaint Helpline (General)
   • 091-9212122
     This is the general helpline where you can report issues such as power outages, billing errors, or technical problems.
2. PESCO Complaint Numbers by Region
   • Peshawar Region: 091-9210703
   • Abbottabad Region: 0992-382431
   • Mardan Region: 0937-870029
   • Swat Region: 0946-872999
   • Dera Ismail Khan: 0966-721151
   • Hazara Region: 0995-929346
3. PESCO Toll-Free Number for Complaints
   • 0800-70100
     This toll-free number can be used for any general complaints, inquiries, or support.
4. SMS Complaint Service
   You can also send complaints via SMS. Just type “PESCO” followed by your complaint and send it to 8331. This service is ideal for reporting minor issues, outages, or asking for updates on your ongoing complaints.

Taxes and Charges on PESCO Bill: A Detailed Breakdown

When you receive your PESCO online bill, it includes not only the cost of the electricity you’ve consumed but also various taxes and additional charges. Understanding these taxes and charges can help you better manage your electricity expenses and ensure that your bill is accurate.

1. Basic Charges and Taxes on PESCO Bill

Here are the primary taxes and charges that are typically included in a PESCO electricity bill:

a. Sales Tax

• Sales Tax on Services: A standard Sales Tax is applied to the services provided by PESCO. This tax is usually around 17% of the total bill amount, depending on the prevailing tax rates.
• Sales Tax on Supply: In addition to service tax, there may also be a sales tax on the supply of electricity, which can vary depending on your usage and category.

b. Federal Excise Duty (FED)

• Excise Duty is levied by the federal government on the supply of electricity and is typically around 1-3% of the total bill. This is a regulatory charge aimed at generating revenue for the government.

c. Withholding Tax

• Withholding Tax is applicable if the total bill exceeds a certain threshold. It is deducted at the source (i.e., from your payment) and varies based on the consumer’s category. Residential customers are generally taxed at a rate of 7.5%, while business or commercial users may be taxed at a higher rate.
• Tax Exemption: Senior citizens, pensioners, and individuals with low consumption may be exempted from withholding tax.

d. Fuel Adjustment Charges

• Fuel adjustment charges are levied to adjust for fluctuations in the cost of fuel used for electricity generation. These charges can vary month-to-month and depend on the prices of oil and other fuels. They can increase or decrease based on market conditions.

e. GST (General Sales Tax)

• GST on Power Supply: Apart from the sales tax on services, some bills also include the General Sales Tax on electricity supply, which may vary in different regions. This tax is typically around 17% and is calculated based on the total amount due.

2. Additional Charges

a. Late Payment Surcharge

• If you do not pay your bill on time, a late payment surcharge is added to your outstanding balance. This charge is typically 1.5% per month on the overdue amount.

b. Fixed Charges

• Fixed Charges are determined based on the type of connection (residential, commercial, or industrial) and are included in the bill, regardless of consumption. These charges cover the cost of maintaining infrastructure such as transformers, meters, and grid stations.

c. Meter Rent

• If you’re using a digital or smart meter, PESCO may charge a meter rent fee. This is a fixed monthly fee for the installation and maintenance of your meter, typically a small amount.

d. Security Deposit

• A security deposit may be required when you first set up your connection. This deposit is usually refundable, but it is used as a guarantee in case of non-payment.

e. Additional Taxes

• Depending on the region or specific services, additional taxes or charges may apply. These may include local government taxes, public service charges, or other regulatory fees.

FAQ’s