GEPCO Online Bill Check 2024 | Download Duplicate GEPCO Bill Copy



Stay up-to-date with your GEPCO (Gujranwala Electric Power Company) bill payments by easily accessing your Gepco online bill. This guide will walk you through how to check and download your GEPCO bill, including how to find duplicate bills and the payment options available.

How to Check duplicate GEPCO Online Bill

Checking your GEPCO online bill is easy and fast. Here’s a step-by-step guide on how to do it:

Visit GEPCO Website

Start by visiting the official GEPCO website: www.mepcoz.pk/gepco-online-bill.

Enter Your Reference Number

Find your 14-digit Reference Number on your previous GEPCO bill and enter it into the provided field on the website.

Click on Submit Button

After entering your Reference Number, click the “Submit” button to view your bill details.

View Your GEPCO Bill Details Online

Once submitted, your latest GEPCO bill will be displayed on the screen, showing all relevant details such as the due amount, usage, and bill date.

Print or Download Bill

You can easily print your bill or download it in PDF format for your records.

Bill Payment Options

After viewing your bill, you can choose from various payment options to settle your GEPCO bill online.

How to Find GEPCO Duplicate Bill Reference Number

If you can’t find your Reference Number, you can retrieve it by following these steps:

  • Check your previous bill: The reference number is located at the top of your GEPCO bill.
  • Visit the GEPCO website: Enter your Consumer ID or Meter Number to view your bill and find the reference number.
  • Use the GEPCO mobile app: Log in with your Consumer ID or Meter Number to access your bill details.
  • Check email/SMS: If you’ve received e-bills, the reference number may be in your email or SMS notifications.
  • Contact GEPCO support: If you can’t find it, contact GEPCO customer support for help.

How to Check Online GEPCO Bill Without Reference Number

If you don’t have the Reference Number, don’t worry—there’s still a way to check your GEPCO bill.

Method to Check Duplicate GEPCO Bill Without Reference Number

You can search for your bill by entering your Consumer ID or meter number. This will allow you to view your bill details without needing the Reference Number.

Check Duplicate Bill Through SMS

For those who prefer not to use the website, GEPCO also offers an SMS service where you can send a message to retrieve your duplicate bill.

Overview of Gujranwala Electric Power Company Limited (GEPCO)

GEPCO is one of the prominent electricity distribution companies in Pakistan, serving the regions of Gujranwala, Sialkot, Mandi Bahauddin, and others. It provides reliable electricity distribution services to millions of customers.

What Is GEPCO?

GEPCO (Gujranwala Electric Power Company) is a government-owned company responsible for distributing electricity in the Gujranwala division. It ensures stable power supply and helps in managing the electrical needs of its customers.

History and Operations of GEPCO

Founded in the early 1990s, GEPCO has grown significantly in terms of operational efficiency and customer service. It operates under the supervision of Pakistan’s Ministry of Energy.

Area Under GEPCO’s

GEPCO’s service area spans several regions, including Gujranwala, Sialkot, Hafizabad, Mandi Bahauddin, Narowal, and others, serving a large population across these areas.

How to Pay GEPCO Electricity Bill Payment Online

Online Methods

GEPCO provides multiple online payment methods:

  • Bank Transfers
  • Credit/Debit Card Payments
  • Mobile Wallets (JazzCash, EasyPaisa)

Offline Methods

If you prefer offline payments, you can pay your bill at various designated banks or payment centers that accept GEPCO bills.

GEPCO Peak Hours

It’s essential to be aware of peak hours when paying your bill online. During peak times, the website may experience high traffic, leading to slower processing.

MonthsPeak-Hours Timing
December to February5 PM to 9 PM
March to May6 PM to 10 PM
June to August7 PM to 11 PM
September to November6 PM to 10 PM

Off-Peak Hours

To avoid congestion, try to pay your bill during off-peak hours (usually early mornings or late evenings).

Customer Care Details & Support Numbers

GEPCO’s customer care is available to assist you with any issues you may face with billing, payments, or general inquiries.

  • Helpline: 9200232
  • Complaint Number: 061-9218000
  • For Billing Inquiries: 061-9218000 (Available during business hours)

GEPCO MIS Online (Management Information System)

The GEPCO MIS (Management Information System) is an online platform designed to help both customers and internal staff manage data and information related to electricity distribution. It serves as a tool for efficient data management, real-time monitoring, and decision-making within GEPCO.

Accessing GEPCO MIS

  • For GEPCO Staff: Authorized staff can access the MIS through their internal GEPCO portal, where they can view detailed reports and data.
  • For Customers: Though MIS is primarily for internal use, customers can benefit indirectly by accessing their bill details, viewing consumption trends, and filing complaints through the official GEPCO website or mobile app.

Taxes and Charges on GEPCO Bill

The taxes and charges on your GEPCO bill can vary depending on the type of service and applicable regulations. Here are the common taxes and charges you might find on your GEPCO electricity bill:

1. General Sales Tax (GST)

  • A Sales Tax is applied to electricity consumption at a standard rate. This is a government tax applicable to all electricity users.

2. Electricity Duty

  • In some regions, an electricity duty may be added to the bill as per the provincial regulations.

3. Fuel Price Adjustment (FPA)

  • This is an adjustment that reflects the change in fuel prices used in electricity generation. It is applied to your bill to adjust for fluctuations in fuel costs.

4. TV License Fee

  • A TV License Fee may be included, which is charged by the government for the upkeep of national broadcasting services.

5. WAPDA Development Surcharge

  • A surcharge related to the development of the power sector might be applied as part of the government’s strategy for energy development.

6. Meter Rent

  • A meter rent charge is applied for the maintenance of the electricity meter.

7. Late Payment Surcharge

  • If the bill is not paid by the due date, a late payment surcharge may be applied as per GEPCO’s policies.

8. Miscellaneous Charges

Additional charges like testing fees, new connection fees, or reconnection charges can also appear on your bill, depending on the nature of your service.

How to Apply for a GEPCO Electricity New Meter Connection

To apply for a GEPCO (Gujranwala Electric Power Company) new meter connection, follow these steps:

1. Visit the GEPCO Office or Website

  • In Person: Visit the nearest GEPCO office or Customer Service Center in your area.
  • Online: You can also check the GEPCO website for the online application process or to find out more details about the required documents.

2. Fill Out the Application Form

  • Application Form: Obtain and fill out the New Meter Connection Application Form. This form is available at GEPCO customer service centers or may be downloadable from their website.

3. Provide Necessary Documents

Submit the following documents with your application:

  • CNIC Copy (of the applicant)
  • Proof of Property Ownership (e.g., utility bill, deed, or rent agreement)
  • Passport-size Photographs (if required)
  • Fee Payment Receipt (if applicable for new connection fees)

4. Submit the Application

  • Submit the completed application along with the documents to the GEPCO office. You may need to pay the application fee or any other charges at this point.

5. Inspection by GEPCO Staff

  • After submission, GEPCO will send a team to inspect the site where the meter will be installed. They will assess the location for proper electrical connections and ensure the area is safe for installation.

6. Connection Approval and Meter Installation

  • Once the inspection is approved, GEPCO will schedule the installation of your new meter. The installation may take a few days depending on the workload and availability.

7. Receive Your New Meter and Connection

  • After installation, you will receive your new meter and your electricity connection will be activated. You will then be able to receive electricity bills based on your usage.

8. Online or Offline Payments for New Connection

You may be required to pay a fee for the new connection installation. You can make the payment at the GEPCO office or through bank channels.

Frequently Asked Questions (FAQ’s)

Q1: How do I check my GEPCO bill online?

Simply visit the GEPCO website, enter your Reference Number or Consumer ID, and click submit to view your bill.

Q2: Can I pay my GEPCO bill online?

Yes, you can pay your GEPCO bill using multiple online payment methods, such as credit/debit cards, mobile wallets, and bank transfers.

Q3: How can I find my duplicate GEPCO bill?

You can check your duplicate bill by entering your Reference Number or Consumer ID on the GEPCO website.

Q4: What are the customer support numbers for GEPCO?

The customer support numbers are listed on the GEPCO website and can assist with billing issues, complaints, and general inquiries.